Privacy Policy
Last Updated: April 15, 2025
Texas Fan Exchange ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy describes our practices regarding the collection, use, and disclosure of your personal information, particularly in relation to our Application-to-Person (A2P) messaging service.
Information We Collect
We may collect the following personal information:
Name and contact details (e.g., telephone number, email address)Transactional information (e.g., purchase history, interactions)Communications preferencesInformation provided during interactions with customer support
How We Use Your Information
We use your personal information to:
Provide and manage our A2P messaging service, including updates, promotions, confirmations, and customer serviceImprove and personalize your experienceRespond to inquiries and requestsComply with legal obligations
Consent for Messaging
By providing your telephone number and opting in, you consent to receiving automated SMS/MMS messages for informational and promotional purposes. You may withdraw consent at any time by texting "STOP" to our messaging number.
Data Sharing and Disclosure
We do not sell your personal information. We may share your information with:
Service providers performing services on our behalf, Compliance with laws or regulatory requirements, Protection of the rights and safety of Texas Fan Exchange and its customers
Data Security
Texas Fan Exchange employs appropriate technical, administrative, and physical safeguards to protect your information from unauthorized access, alteration, disclosure, or destruction.
Retention of Personal Information
We retain personal information for as long as necessary to provide our services or as required by applicable laws.
Your Privacy Rights
You may:
Request access to your personal information, request correction or deletion of your personal information. Opt-out of receiving communications at any time.
To exercise these rights, contact us via the methods provided below.
Children's Privacy
Our services are not directed toward individuals under the age of 18. We do not knowingly collect personal information from minors.
Changes to this Policy
We reserve the right to update this Privacy Policy periodically. Updates will be posted on this page with an updated revision date. Continued use of our services indicates acceptance of these changes.
Contact Us
For questions or concerns regarding this Privacy Policy or your data privacy, please contact us:
Email: [email protected]
Phone: (956) 426-7900
Address: 324 Cros Barn Blvd. Buda, TX 78610
Frequently Asked Questions
What’s the difference between a standard fan and a smart fan?
Smart fans offer advanced features such as app control, voice activation (via Alexa, Google, or Siri), and scheduling. They can be integrated into smart home systems for more energy-efficient, hands-free operation—unlike standard fans that are typically controlled by a wall switch or remote only.
Are smart fans worth the investment?
Absolutely. Smart fans provide convenience, customizable settings, and energy efficiency. They’re ideal for modern living, offering control from your phone or smart device—even when you're away from home.
What is the difference between AC and DC fan motors?
AC (alternating current) motors are the traditional choice, known for reliability and typically lower upfront cost.
- Typically offers 3-speed control via wall switch, pull chain or
remote.
- Higher energy consumption
- More friction and noise
- Limited speed range
- Less efficient for continuous operation
DC (direct current) motors are newer, more energy-efficient, and lighter in weight.
- Brushless DC motor convert AC power into DC for increased
efficiency
- Up to 70% more energy efficient
- Virtually silent (ideal for bedrooms, offices, quiet spaces)
- More Speed options
- Faster start-up and stopping response
- Compatible with Smart Home integrations
Can I install a ceiling fan where a light fixture used to be?
In many cases, yes. However, it’s important to make sure the electrical box is fan-rated and can support the weight and motion. We recommend professional installation to ensure safety and performance.
Do all fans come with lighting?
Not all fans include lights, but many models offer integrated or optional light kits. You can choose what works best for your space—whether you're looking to combine airflow and lighting or prefer a clean, minimalist design.
Are smart fans difficult to set up?
Not at all. Most smart fans come with straightforward instructions and connect easily to Wi-Fi or Bluetooth. For a seamless experience, professional installation ensures proper setup and integration with your home system.
How do I control a smart fan?
Smart fans can be controlled via mobile apps, voice assistants, wall controls, or remotes—depending on the model. Some also allow for automation based on temperature or time of day.
Can fans help reduce energy costs?
Yes. Ceiling fans can lower cooling costs by improving air circulation, allowing you to raise your thermostat while staying comfortable. DC motor fans and smart models are particularly energy-efficient.
